Shipping policy
At Humphries Shoes, we aim to process and deliver your orders as efficiently as possible. This Shipping Policy explains our order processing, shipping methods, delivery times, and shipping conditions.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been successfully confirmed.
Once your order has been shipped, you will receive shipping information when available.
2. Standard Shipping
Standard shipping is provided by DHL or FedEx.
- Estimated delivery time: 10–15 business days after shipment
- Shipping fee: $12.95 USD
Delivery times are estimates and may vary depending on the destination and other circumstances outside our control.
3. Free Shipping
Orders of $50 USD or more qualify for free shipping via EMS.
- Estimated delivery time: 15–25 business days after shipment
- Shipping fee: Free
4. Shipping Destinations
We ship products worldwide, except for certain areas in Asia and some remote or restricted regions where delivery may not be available.
If we are unable to ship an order to the destination provided, we will contact the customer regarding the available options.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Humphries Shoes is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
6. Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country.
Any such charges, where applicable, may be the responsibility of the customer.
7. Delivery Delays
Estimated delivery times may be affected by circumstances beyond our reasonable control, including:
- Customs clearance
- Carrier delays
- Severe weather
- Holidays
- Natural disasters
- Technical issues
- Other unforeseen circumstances
We will make reasonable efforts to assist customers with delivery-related issues.
8. Contact Us
If you have questions about shipping or your order, please contact:
Humphries Shoes
Email: support@humphriesshoes.shop
Address: 458 N 8th St, Basin, WY 82410, United States